Vinted Members Voice Displeasure Regarding Sizing Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its size classifications for women's and children's garments failing to inform all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Changes
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods following member complaints.
